7 hard skills or competencies (industry competencies) for Estate Planning Consultant
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Describes the current systems and scope of services provided by insurance organizations.
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Level 2 Behaviors
(Light Experience)
Follows industry best practices when preparing reports that detail risk assessment findings in insurance claims.
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Level 3 Behaviors
(Moderate Experience)
Makes necessary adjustments to insurance policies to meet customer needs.
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Level 4 Behaviors
(Extensive Experience)
Handles complex insurance losses through negotiation of favorable claims settlements with insurance companies.
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Level 5 Behaviors
(Mastery)
Develops and establishes risk reduction best practices to prevent fraudulent claims transactions.
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Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Describes the basic structure of insurance legal and regulatory environment.
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Level 2 Behaviors
(Light Experience)
Complies with insurance legal and regulatory principles to safeguard the rights and interests of the insured.
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Level 3 Behaviors
(Moderate Experience)
Analyzes existing legal and regulatory standards to address errors affecting insurance policies.
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Level 4 Behaviors
(Extensive Experience)
Improves legal procedures for licensing intermediaries or producers to prevent penalties.
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Level 5 Behaviors
(Mastery)
Designs compliance strategies and programs to prevent violations of statutes, regulations, and policies.
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2 general skills or competencies (Job family competencies) for Estate Planning Consultant
Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Describes the concept and components of training development programs.
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Level 2 Behaviors
(Light Experience)
Conducts preparation in instructional materials and resources to communicate information-based training.
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Level 3 Behaviors
(Moderate Experience)
Compares internal and external training vendors to identify supplements to existing training programs.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates best practices and standard operating processes for training needs evaluation and development.
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Level 5 Behaviors
(Mastery)
Designs and implements communication and feedback loops to inform pre and post-training performance.
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Skill definition-Building and cultivating long-term customer loyalty and engagement to establish brand connections, generate leads, and drive business growth.
Level 1 Behaviors
(General Familiarity)
Explains the importance of relationship marketing to generate sales.
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Level 2 Behaviors
(Light Experience)
Logs and reports complaints of customers in support of relationship marketing.
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Level 3 Behaviors
(Moderate Experience)
Initiates strategic marketing activities to build and strengthen customer relationships.
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Level 4 Behaviors
(Extensive Experience)
Monitors the performance of relationship marketing efforts to achieve objectives.
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Level 5 Behaviors
(Mastery)
Establishes influential relationships to boost customer engagement.
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8 soft skills or competencies (core competencies) for Estate Planning Consultant
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Explains the importance of time management in driving the overall productivity of our business.
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Level 2 Behaviors
(Light Experience)
Employs the 80-20 rule to avoid perfectionism and minimize time-wasting.
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Level 3 Behaviors
(Moderate Experience)
Utilizes departmental tools and best practices to organize tasks effectively and productively.
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Level 4 Behaviors
(Extensive Experience)
Manages teams in streamlining work-related tasks to prioritize highest value tasks firsts.
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Level 5 Behaviors
(Mastery)
Leads transformational changes to work plans to drive the proper utilization of time and resources.
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Skill definition-Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Level 1 Behaviors
(General Familiarity)
Identifies key aspects of problem-solving techniques used in own area.
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Level 2 Behaviors
(Light Experience)
Helps to analyze the risks and benefits of alternative approaches and obtain a decision on resolution.
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Level 3 Behaviors
(Moderate Experience)
Develops successful resolutions to critical or wide-impact problems.
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Level 4 Behaviors
(Extensive Experience)
Organizes potential problem-solvers and leads problem resolution efforts.
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Level 5 Behaviors
(Mastery)
Creates a climate that rewards quick problem-solving approaches.
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Summary of Estate Planning Consultant skills and competencies
There are 7 hard skills for Estate Planning Consultant, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Estate Planning Consultant, Training and Development, Relationship Marketing.
8 soft skills for Estate Planning Consultant, Time Management, Problem Solving, Consulting, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Estate Planning Consultant, he or she needs to be skilled in Time Management, be skilled in Problem Solving, and be skilled in Consulting.